Everything is running
Certificates can be requested, downloaded and verified as normal.
- Up
Records
Certificates and participant lists are readable.
- Up
Queue
Requests are being accepted and queued.
- Up
Renderer
Certificates are being drawn and sealed.
Checked IST
Check againStill cannot get your certificate?
The service is up, so the problem is with the request rather than the system. The most common cause is not being enrolled in the event yet, or using an email that is not the one on the participant list. Your department maintains that list.